Timeless Sarees
Eternal Grace
Last Updated: 27 October 2026
Welcome to Ponpudava. These Terms and Conditions govern your access to and use of our website,https://ponpudava.com, and the purchase of products through our online store.
By accessing our website, browsing our products, creating an account, or placing an order, you agree to these Terms and Conditions. If you do not agree with these terms, please do not use our website.
1. About Ponpudava
Ponpudava is an online shopping store offering sarees and related fashion products.
In these Terms and Conditions, the words “we”, “us”, and “our” refer to Ponpudava. The words “you” and “your” refer to the customer or visitor using our website.
2. Eligibility to Use Our Website
By using our website or placing an order, you confirm that you are legally capable of entering into a binding agreement under applicable law.
If you are using the website on behalf of another person or business, you confirm that you have the authority to act on their behalf.
3. Products and Descriptions
we make reasonable efforts to display accurate product descriptions, images, colours, designs, and other details.
However, actual product colours and appearances may vary slightly due to screen settings, lighting, photography, and device differences.
Product availability, designs, and specifications may change without prior notice. We reserve the right to correct errors in product descriptions or images.
4. Pricing and Taxes
All product prices displayed on our website are in the currency specified at checkout.
Applicable taxes, shipping charges, and other fees, if any, will be displayed or communicated as part of the purchasing process.
We reserve the right to change prices at any time. Price changes will not ordinarily affect orders that have already been accepted, except where a correction is necessary for an obvious pricing error or as required by law.
5. Orders and Acceptance
When you place an order, you agree to provide accurate and complete billing, shipping, contact, and payment information.
After placing an order, you may receive an order confirmation by email or another available communication method. An automated confirmation does not necessarily mean that the order has been finally accepted.
We reserve the right to cancel or decline an order where reasonably necessary, including in cases of suspected fraud, incorrect pricing, product unavailability, or inaccurate customer information, subject to applicable law.
If payment has already been collected for an order that we cancel, any applicable refund will be processed in accordance with our refund policy and applicable law.
6. Payments
Payments must be made using the payment methods available at checkout.
Transactions may be processed by third-party payment service providers. Your use of those payment services may also be subject to their respective terms and policies.
We do not intentionally store complete payment card details on our website. Customers must provide accurate payment information and ensure that they are authorised to use the selected payment method.
7. Shipping and Delivery
We aim to dispatch and deliver orders within the estimated timelines communicated during the purchasing process.
Delivery times are estimates and may be affected by courier availability, weather, public holidays, logistical issues, or other circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate shipping address and contact number. Additional delivery attempts, address corrections, or re-shipping may be subject to applicable charges where permitted by law and disclosed to the customer.
If a product cannot be delivered or is unavailable after an order has been accepted, we will communicate the available options and arrange any applicable refund in accordance with our policies and applicable law.
8. Customer Responsibilities
When using our website, you agree not to:
Provide false, misleading, or incomplete information.
Use the website for unlawful or fraudulent activities.
Attempt to gain unauthorised access to our website, systems, or customer information.
Interfere with website security, functionality, or other users’ access.
Copy, reproduce, or misuse our website content for unauthorised commercial purposes.
We reserve the right to take reasonable action against misuse of our website, subject to applicable law.
9. Intellectual Property
All website content, including text, product descriptions, logos, graphics, photographs, design elements, and branding, is owned by Ponpudava or used with appropriate permission, unless otherwise stated.
You may not reproduce, distribute, modify, publish, or commercially exploit such content without prior written permission from the relevant rights holder, except where permitted by law.
10. Third-Party Services and Links
Our website may use third-party services, including payment gateways, courier services, analytics tools, and social media integrations.
We are not responsible for the independent terms, content, or practices of third-party websites or services. Your use of those services may be subject to additional terms provided by the relevant third party.
This provision does not limit any liability that cannot lawfully be excluded.
11. Website Availability
We aim to keep our website available and functioning properly. However, we do not guarantee uninterrupted or error-free access at all times.
Maintenance, technical failures, security incidents, or circumstances beyond our reasonable control may temporarily affect website availability.
We may update, suspend, or discontinue website features where reasonably necessary, subject to applicable law and any obligations relating to existing orders.
12. Limitation of Liability
To the extent permitted by applicable law, Ponpudava will not be liable for indirect or consequential losses arising from the use of our website where such liability may lawfully be excluded.
Nothing in these Terms and Conditions excludes or limits liability for fraud, wilful misconduct, or any liability that cannot legally be excluded or limited.
These terms do not affect your statutory consumer rights.
13. Privacy and Personal Information
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.
Please review our Privacy Policy before placing an order or creating an account.
14. Changes to These Terms
We may update these Terms and Conditions from time to time to reflect changes to our business, website, products, or applicable laws.
The revised terms will be published on this page with an updated “Last Updated” date. Changes will apply as permitted by applicable law and will not override rights or obligations that have already arisen.
We encourage customers to review these terms periodically.
15. Governing Law and Disputes
These Terms and Conditions are governed by the applicable laws of India, subject to mandatory consumer protection laws and the jurisdiction of the competent courts or authorities.
Any dispute should first be raised with us so that we can attempt to resolve it fairly. Nothing in this section prevents customers from exercising their statutory rights before the appropriate consumer forum or other competent authority.
16. Contact Information
If you have questions about these Terms and Conditions, an order, or any of our products, please contact us.
Business Name: Ponpudava
Website: https://ponpudava.com
Email: [Insert your official customer support email]
Phone: [Insert your official contact number]
Business Address: [Insert your registered business address]
We will make reasonable efforts to respond to customer enquiries within a reasonable period.
By using our website and placing an order, you acknowledge that you have read and understood these Terms and Conditions.